Services · Business Intelligence
Business intelligence isn't a dashboard problem — it's a trust problem. When every team builds its own reports on its own extracts, more BI makes the disagreement worse. Splendor's business intelligence consulting starts from the decisions your leaders make, builds the definitions and governed data underneath, and delivers the small set of dashboards executives actually run the business on.
The Problem
Two dashboards answer the same question with different numbers — so nobody trusts either.
The board deck is still assembled by hand from screenshots and spreadsheets.
Every metric has three definitions, depending on who you ask.
Reports multiply, but the questions executives ask in meetings still can't be answered live.
The BI tool was upgraded twice; the underlying data was never governed once.
Sound familiar?
What We Do
We work backwards from decisions: what each leader decides, how often, and what number would change the call. Then we fix what's underneath — shared definitions, governed sources, clear ownership — and deliver focused dashboards with refresh and quality guarantees. Fewer reports. More answers.
Read: The five numbers every executive should see about their technology →
How It Works
BI is designed with the data foundation in the Splendor Transformation Framework — and it's how the Optimize stage proves value on every engagement.
Decision inventory and report audit — what leaders need to decide, and why today's reports can't be trusted to help.
Metric definitions, semantic model, and dashboard portfolio — scoped to decisions, sequenced by impact.
First trusted dashboards live within the first domain; adoption measured; sprawl retired as trust moves to the new numbers.
Outcomes
The questions leaders ask in meetings answered live, from dashboards the whole room trusts.
One definition per metric and one source per number — the debate moves from "whose data?" to "what do we do?"
Board decks, month-end packs, and status reports assembled by systems instead of people.
Do you have the five numbers every executive should see? Take the Executive Technology Scorecard →
FAQ
Identifying the decisions each leader actually makes, defining the metrics those decisions need, consolidating report sprawl onto shared definitions, and delivering dashboards on a governed data foundation — with ownership and refresh guarantees, so the numbers stay trusted after launch.
Report sprawl is a symptom of missing governance: every team built its own version on its own extract with its own definitions. More reports made trust worse, not better. The fix is fewer, decision-driven dashboards on shared definitions — and retiring the rest deliberately.
You need governed data for the domains you report on — which can be built domain by domain, with BI delivered on each as it lands. Dashboards on ungoverned extracts look fine in a demo and lose executive trust the first time two of them disagree.
We're deepest in the Microsoft stack, including Power BI — but the tool is the last decision, not the first. Definitions, ownership, and the data foundation determine whether any BI tool produces trust.
By instrumenting a small set of executive numbers — run cost by business capability, delivery lead time, priced risk exposure, debt trend, and re-measured benefits. That instrumentation is BI's highest-value use case, and it's how our Optimize stage proves value.
BI runs best on a governed data platform — and both live in our AI & Intelligent Automation practice.
Ready to move?
Bring the metric with three definitions, or the board deck that takes a week to assemble. We'll show you what decision-driven BI on governed data would change — and where to start.