Who we are

Splendor Technologies ("Splendor," "we," "us") is a US-based technology consultancy. This policy describes what information we collect through www.splendortechnologies.com, why we collect it, and the choices you have.

Information we collect

Contact form. When you submit our contact form we collect your name, email address, company (optional), service interest, and message. We use this information solely to respond to your inquiry. It is transmitted to us via Azure Communication Services email and is not sold or shared with third parties for marketing.

Customer accounts and purchases. If you create an account or purchase a product, we collect your email address and order details. Payments are processed by Stripe; we never see or store your full card number. Stripe's handling of your payment data is governed by the Stripe Privacy Policy.

Analytics. With your consent, we use Google Analytics 4 to understand how visitors use the site (pages viewed, approximate location, device type). Analytics cookies are not set unless you accept them via the consent banner. We also use Cloudflare Web Analytics, which does not use cookies or track you across sites.

Server logs. Our hosting infrastructure (Microsoft Azure, fronted by Cloudflare) records standard request logs — IP address, user agent, requested URL — used for security and operations, retained briefly.

How we use information

• To respond to inquiries and provide services you request
• To process orders and manage customer accounts
• To understand aggregate site usage and improve content (consented analytics only)
• To protect the site against abuse and maintain security

Cookies and consent

Analytics cookies load only after you accept them. You can decline or change your choice at any time using the "Cookie preferences" link in the footer. Declining does not affect any site functionality.

Data sharing

We do not sell personal information. We share data only with the service providers that operate this site — Microsoft Azure (hosting and email), Cloudflare (CDN and security), Stripe (payments), and Google (consented analytics) — each acting under their own data-protection terms.

Data retention

Contact inquiries are retained as long as needed to handle your request and for reasonable business records. Account and order data are retained while your account is active or as required for tax and accounting obligations.

Your rights

Depending on your location (including the EU/EEA under GDPR and California under CCPA/CPRA), you may have the right to access, correct, delete, or export the personal information we hold about you, and to opt out of analytics. To exercise any of these rights, contact us at [email protected]. We respond to verified requests within 30 days.

Security

All traffic to this site is encrypted with TLS. Access to customer data is restricted, and our infrastructure runs on Microsoft Azure with industry-standard protections.

Changes

We will update this page when our practices change and revise the "Last updated" date above. Material changes will be noted on this page.

Contact

Questions about this policy: [email protected] or via the contact page.