Enterprise Architecture & Advisory
Map the member journey as business capabilities, rationalize overlapping platforms, and give the executive team a technology roadmap tied to retention and revenue strategy.
Explore architecture services →Industries · Associations
Associations run on connected capabilities. Most run on disconnected member data.
Attract, join, engage, renew — one member relationship, scattered across an AMS, an events platform, an LMS, and a community site that each hold a different version of the same person. The associations that grow membership and non-dues revenue will be the ones whose data, teams, and technology finally connect.
The Problem
Your members have one relationship with you. Your systems have five.
iMIS, Fonteva, or NetForum holds the record — Cvent, the LMS, and Higher Logic each hold another.
A member attends every event and takes every course — and the renewal email still says "we miss you."
Engagement is invisible: nobody can score who's thriving and who's about to lapse.
Non-dues revenue can't be attributed, so the board debates programs on anecdotes.
Staff re-key registrations, rosters, and certificates between systems every week.
Board reporting takes weeks of exports and spreadsheet surgery — every quarter.
Sound familiar?
Typical Architecture
From system silos to a connected association.
The target isn't a new AMS — it's a governed foundation underneath the platforms you already run.
Attract & Join
Marketing automation · join workflows · website
Engage
Events (Cvent) · LMS · community (Higher Logic)
Retain & Renew
AMS (iMIS, Fonteva, NetForum) · renewals · dues
Operate
Finance · certification · advocacy · publications
Integration Layer
Governed APIs between AMS, events, learning, and community — replacing exports and re-keying
Governed Data Platform
One member record · engagement you can score · the foundation for AI in retention, personalization, and program strategy
Every layer maps to a business capability — not a product. That's what makes the architecture survive your next AMS migration. Take the Architecture Assessment →
How We Help
Four ways associations engage Splendor.
Application Modernization
Connect the AMS, events, learning, and community with governed APIs and member-facing applications — so every touchpoint updates one member record.
Explore modernization services →Cloud Modernization & Operations
Consolidate aging servers and one-off tools into a secure, cost-visible cloud foundation — sized for a lean association staff.
Explore cloud services →AI & Intelligent Automation
Engagement scoring, renewal risk prediction, and personalized member communications — deployed on governed member data, where ROI shows up in retention.
Explore AI services →Outcomes
What connected capabilities deliver for members.
- One source of truth
- Executive visibility
- Reduced operating costs
- Better decisions
- AI readiness
- Improved customer experience
- Operational efficiency
- Technology alignment
Ready to move?
Schedule a Strategy Session.
Tell us where your association is stuck — five versions of every member, engagement nobody can measure, board reports that take weeks. We'll bring an enterprise architect, not a sales deck.