Industries · Financial Services

Financial services run on connected capabilities. Most institutions run on batch files.

Acquire, onboard, serve, comply — one customer relationship, split between a core system built decades ago, a digital channel bolted on top, and compliance workflows held together by spreadsheets. The institutions that compete with fintechs will be the ones whose data, teams, and technology finally connect.

The Problem

The core system works. Everything around it is duct tape.

FIS, Fiserv, or Jack Henry at the core — fed by nightly batch files everything else waits on.

Onboarding one customer touches five systems and still ends in manual review.

Regulators ask for data lineage. Producing it takes a project every single time.

KYC/AML, risk, and compliance reporting run on spreadsheets and heroics.

The digital banking experience is a veneer — behind it, staff re-key what the customer already typed.

Leadership wants AI for fraud and service — under a model-risk regime the data can't yet satisfy.

Sound familiar?

Typical Architecture

From batch-file banking to a connected institution.

The target isn't ripping out the core — it's a governed foundation around it that the core alone can't provide.

Acquire & Onboard

CRM · origination (Encompass) · KYC/identity

Serve

Core (FIS, Fiserv, Jack Henry) · digital channels

Risk & Comply

AML monitoring · regulatory reporting · model risk

Operate

Finance/HR · vendor management · audit

Integration Layer

Governed, real-time APIs around the core — replacing nightly batch files and swivel-chair re-keying

Governed Data Platform

One customer record · lineage regulators can trace · the foundation for AI in fraud, service, and credit

Every layer maps to a business capability — not a product. That's what makes the architecture survive your next core contract. Take the Executive Technology Scorecard →

How We Help

Four ways institutions engage Splendor.

EA

Enterprise Architecture & Advisory

Map the customer lifecycle as business capabilities, plan around core-system constraints, and give the board a technology roadmap with risk priced in.

Explore architecture services →
</>

Application Modernization

Build governed APIs and modern applications around the core — so onboarding, servicing, and compliance stop waiting on the nightly batch.

Explore modernization services →

Cloud Modernization & Operations

Move workloads to a secure, examinable cloud foundation — with the controls, logging, and resilience your regulators and auditors expect.

Explore cloud services →
AI

AI & Intelligent Automation

Fraud detection, service automation, and document intelligence — deployed on governed data with the lineage and controls model-risk management demands.

Explore AI services →

Outcomes

What connected capabilities deliver for the institution.

  • One source of truth
  • Executive visibility
  • Reduced operating costs
  • Better decisions
  • AI readiness
  • Improved customer experience
  • Operational efficiency
  • Reduced technical debt

Ready to move?

Schedule a Strategy Session.

Tell us where your institution is stuck — onboarding that takes days, lineage nobody can produce, AI ambitions your data can't yet support. We'll bring an enterprise architect, not a sales deck.

Schedule a Strategy Session