Enterprise Architecture & Advisory
Map the customer lifecycle as business capabilities, plan around core-system constraints, and give the board a technology roadmap with risk priced in.
Explore architecture services →Industries · Financial Services
Acquire, onboard, serve, comply — one customer relationship, split between a core system built decades ago, a digital channel bolted on top, and compliance workflows held together by spreadsheets. The institutions that compete with fintechs will be the ones whose data, teams, and technology finally connect.
The Problem
FIS, Fiserv, or Jack Henry at the core — fed by nightly batch files everything else waits on.
Onboarding one customer touches five systems and still ends in manual review.
Regulators ask for data lineage. Producing it takes a project every single time.
KYC/AML, risk, and compliance reporting run on spreadsheets and heroics.
The digital banking experience is a veneer — behind it, staff re-key what the customer already typed.
Leadership wants AI for fraud and service — under a model-risk regime the data can't yet satisfy.
Sound familiar?
Typical Architecture
The target isn't ripping out the core — it's a governed foundation around it that the core alone can't provide.
CRM · origination (Encompass) · KYC/identity
Core (FIS, Fiserv, Jack Henry) · digital channels
AML monitoring · regulatory reporting · model risk
Finance/HR · vendor management · audit
Governed, real-time APIs around the core — replacing nightly batch files and swivel-chair re-keying
One customer record · lineage regulators can trace · the foundation for AI in fraud, service, and credit
Every layer maps to a business capability — not a product. That's what makes the architecture survive your next core contract. Take the Executive Technology Scorecard →
How We Help
Map the customer lifecycle as business capabilities, plan around core-system constraints, and give the board a technology roadmap with risk priced in.
Explore architecture services →Build governed APIs and modern applications around the core — so onboarding, servicing, and compliance stop waiting on the nightly batch.
Explore modernization services →Move workloads to a secure, examinable cloud foundation — with the controls, logging, and resilience your regulators and auditors expect.
Explore cloud services →Fraud detection, service automation, and document intelligence — deployed on governed data with the lineage and controls model-risk management demands.
Explore AI services →Outcomes
Ready to move?
Tell us where your institution is stuck — onboarding that takes days, lineage nobody can produce, AI ambitions your data can't yet support. We'll bring an enterprise architect, not a sales deck.