Industries · Government

Government runs on connected capabilities. Most agencies run on end-of-life systems.

Serve residents, deliver programs, steward public funds — one mission, split across an aging ERP, a permitting system, public safety platforms, and paper workflows that residents experience as twelve different governments. The agencies that earn public trust will be the ones whose data, teams, and technology finally connect.

The Problem

Residents see one government. Your systems see twelve departments.

A resident needs a permit, a license, and a utility account — that's three portals, three logins, three re-entries of the same address.

Tyler or Oracle runs finance while critical workflows still start on paper forms.

Accela holds permits, CAD/RMS holds public safety, Esri holds GIS — and none of them talk.

Grant and federal reporting means weeks of manual data pulls across departments.

The people who understand the legacy systems are retiring — and the knowledge leaves with them.

Security and compliance mandates keep arriving faster than the aging systems can absorb them.

Sound familiar?

Typical Architecture

From department silos to connected government.

The target isn't a big-bang replacement — it's a governed foundation underneath the systems each department already depends on.

Serve Residents

Permitting (Accela) · 311/CRM · payments

Deliver Programs

Public safety (CAD/RMS) · public works · GIS (Esri)

Govern

ERP (Tyler, Oracle) · budget · grants & reporting

Protect

Security · identity · records & compliance

Integration Layer

Governed APIs between departments and legacy systems — replacing paper handoffs and re-keying

Governed Data Platform

One resident view · reporting on demand · the foundation for AI in service delivery and operations

Every layer maps to a business capability — not a product. That's what makes the architecture survive your next system replacement. Take the Cloud Maturity Assessment →

How We Help

Four ways agencies engage Splendor.

EA

Enterprise Architecture & Advisory

Map services as business capabilities, sequence legacy replacements by risk and value, and give leadership a modernization roadmap that survives budget cycles and elections.

Explore architecture services →
</>

Application Modernization

Replace paper workflows with digital services and connect departmental systems with governed APIs — so residents enter their information once.

Explore modernization services →

Cloud Modernization & Operations

Migrate end-of-life systems to a secure, compliant cloud foundation — with the resilience, logging, and continuity public services require.

Explore cloud services →
AI

AI & Intelligent Automation

Automated document processing, resident service assistants, and grant reporting automation — deployed responsibly on governed public data.

Explore AI services →

Outcomes

What connected capabilities deliver for the public.

  • One source of truth
  • Executive visibility
  • Reduced operating costs
  • Better decisions
  • AI readiness
  • Improved customer experience
  • Operational efficiency
  • Reduced technical debt

Ready to move?

Schedule a Strategy Session.

Tell us where your agency is stuck — end-of-life systems, paper workflows, reporting that consumes whole teams. We'll bring an enterprise architect, not a sales deck.

Schedule a Strategy Session