Enterprise Architecture & Advisory
Map the engagement lifecycle as business capabilities, rationalize duplicated tools across practices, and give partners a technology roadmap tied to margin and growth.
Explore architecture services →Industries · Professional Services
Services firms run on connected capabilities. Most run on disconnected tools.
Win the work, staff it, deliver it, bill it — one engagement lifecycle, scattered across a CRM, a PSA, project trackers, timesheets, and a finance system that only agree at month-end. The firms that grow margin will be the ones whose data, teams, and technology finally connect.
The Problem
You sell expertise by the hour — and can't see where the hours go.
Utilization lives in a spreadsheet that's a week stale by the time partners see it.
Salesforce says the deal closed. The PSA finds out when someone forwards the SOW.
Every practice runs its own tracker — Jira here, Asana there, Excel everywhere.
Revenue leaks between delivery and billing: unbilled hours, missed change orders, stale rates.
Pipeline and staffing capacity live in different systems, so hiring is always a guess.
The firm's knowledge — proposals, deliverables, lessons — is trapped in inboxes and file shares.
Sound familiar?
Typical Architecture
From tool sprawl to a connected firm.
The target isn't another platform — it's a governed foundation underneath the systems your practices already use.
Win Work
CRM (Salesforce, HubSpot) · proposals · pipeline
Deliver
PSA (Kantata, OpenAir) · project tools · resourcing
Bill & Collect
Time & expense · invoicing · rate management
Run the Firm
Finance (NetSuite, Intacct) · HR · knowledge
Integration Layer
Governed APIs from opportunity → project → invoice — replacing exports and re-keying
Governed Data Platform
One engagement record · live utilization and margin · the foundation for AI in staffing, pricing, and knowledge reuse
Every layer maps to a business capability — not a product. That's what makes the architecture survive your next tool change. Assess your application portfolio →
How We Help
Four ways services firms engage Splendor.
Application Modernization
Connect CRM, PSA, and finance with governed APIs and purpose-built applications — so hours, rates, and change orders flow without re-keying or leakage.
Explore modernization services →Cloud Modernization & Operations
Consolidate aging servers and shadow SaaS into a secure, cost-visible cloud foundation — sized for a firm that bills for its time.
Explore cloud services →AI & Intelligent Automation
Staffing recommendations, proposal drafting, and knowledge retrieval — deployed on governed firm data, where AI pays back in billable hours recovered.
Explore AI services →Outcomes
What connected capabilities deliver for the firm.
- One source of truth
- Executive visibility
- Reduced operating costs
- Better decisions
- AI readiness
- Improved customer experience
- Faster delivery
- Operational efficiency
Ready to move?
Schedule a Strategy Session.
Tell us where your firm is stuck — utilization you can't see, revenue leaking between systems, AI ambitions without connected data. We'll bring an enterprise architect, not a sales deck.