What does system integration consulting include?
Mapping the integrations you actually have (including the undocumented ones), defining an integration strategy and target patterns, standing up the platform — API management, eventing, monitoring — and migrating point-to-point interfaces onto governed patterns in priority order.
When should we use APIs versus event-driven integration?
APIs fit request-response needs — look up a record, submit a transaction. Events fit propagation — something happened, and several systems care. Most enterprises need both, chosen per integration. The mistake is forcing everything through one pattern, or letting every team choose its own.
How do we untangle years of point-to-point integrations?
Not all at once. We inventory and risk-rank the existing interfaces, then migrate them to governed patterns opportunistically — when a system changes, when an interface breaks, when a new consumer appears. The sprawl shrinks steadily without a risky freeze-and-rewrite program.
Do we need an integration platform (iPaaS or API management)?
Usually yes, once you pass a handful of systems — but the platform follows the strategy, not the reverse. We define the patterns and governance first, then select tooling that fits your estate, skills, and budget.
How does integration relate to our data and AI plans?
Directly. AI and analytics are only as good as the data that reaches them, and integration is how data moves. A governed integration layer feeding a governed data platform is the difference between AI on trusted data and AI on copies nobody reconciles.