Services · System Integration

Your systems each work fine. It's the spaces between them costing you money.

Data re-keyed between applications. Reports that disagree. Interfaces nobody documented, built by people who left. Splendor's system integration consulting replaces that sprawl with a governed integration layer — APIs and events your systems, teams, and eventually your AI can all trust.

The Problem

Every integration was reasonable. The sum of them is chaos.

Two systems, one customer record — and they disagree more often than they match.

A nightly batch job everyone fears is the only bridge between your two most important systems.

Teams re-key data between applications because "the integration project" never got funded.

Nobody has a list of the interfaces in production, let alone who owns them.

Every new system adds another handful of custom connections to the pile.

Sound familiar?

What We Do

An integration layer, not another interface.

One-off connections solve today's problem and become tomorrow's debt. We design the integration layer as enterprise architecture: patterns chosen per integration, governance that makes the right way the easy way, and monitoring so a failed interface is an alert — not a month-end surprise.

Read: Integration strategy patterns that survive system replacements →

The work, in business language

  • Inventory and risk-rank every interface — including the undocumented ones
  • Define the integration strategy: API, event, and batch patterns per need
  • Stand up governed API management and eventing platforms
  • Migrate point-to-point interfaces in priority order, without a freeze
  • Establish one system of record per data domain
  • Monitor everything — failures surface in minutes, not at month-end

How It Works

Integration through the Transformation Framework.

Integration work follows the Splendor Transformation Framework — the integration baseline is a standard Discover artifact, and the strategy is a standard Design artifact.

01

Discover

Interface inventory, data-domain mapping, and the disconnections costing you money — re-keying, reconciliation, failure cleanup.

02

Design

Integration strategy, target patterns, platform selection, and a migration sequence that never requires stopping the business.

03+

Build → Scale

Platform and first governed integrations in production early; the pattern library grows until it's how all integration gets done.

Outcomes

What a governed integration layer delivers.

One source of truth

A defined system of record per data domain, with every consumer reading the same answer.

Operational efficiency

Re-keying, reconciliation, and swivel-chair work eliminated — teams use data instead of moving it.

Faster delivery on every future project

New systems plug into governed APIs and events instead of spawning another round of custom interfaces.

How healthy is your architecture today? Take the Architecture Assessment →

FAQ

Questions executives ask us.

What does system integration consulting include?

Mapping the integrations you actually have (including the undocumented ones), defining an integration strategy and target patterns, standing up the platform — API management, eventing, monitoring — and migrating point-to-point interfaces onto governed patterns in priority order.

When should we use APIs versus event-driven integration?

APIs fit request-response needs — look up a record, submit a transaction. Events fit propagation — something happened, and several systems care. Most enterprises need both, chosen per integration. The mistake is forcing everything through one pattern, or letting every team choose its own.

How do we untangle years of point-to-point integrations?

Not all at once. We inventory and risk-rank the existing interfaces, then migrate them to governed patterns opportunistically — when a system changes, when an interface breaks, when a new consumer appears. The sprawl shrinks steadily without a risky freeze-and-rewrite program.

Do we need an integration platform (iPaaS or API management)?

Usually yes, once you pass a handful of systems — but the platform follows the strategy, not the reverse. We define the patterns and governance first, then select tooling that fits your estate, skills, and budget.

How does integration relate to our data and AI plans?

Directly. AI and analytics are only as good as the data that reaches them, and integration is how data moves. A governed integration layer feeding a governed data platform is the difference between AI on trusted data and AI on copies nobody reconciles.

Integration strategy is designed within our Enterprise Architecture & Advisory practice.

Ready to move?

Schedule a Strategy Session.

Tell us about the interface everyone fears, the reports that never match, or the integration project that keeps getting deferred. We'll show you what a governed path out looks like.

Schedule a Strategy Session